Illustration of a Sanos technician inspecting a cart washer in a sterile processing department

Preventive maintenance

Planned care for your sterile processing equipment. Catch developing issues, protect performance, and keep a clear record of the work.

If we can’t prevent it, we fix it — fast.

Planned maintenance stops most issues before they start. And, if something does go wrong, we’re there within 24 hours — with the parts and experience to fix it first time.

What’s included

Thorough inspection

A systematic review of the equipment, its condition, and the factors that affect reliable operation.

Adjustment & calibration

Careful checks and adjustments aligned to the equipment and its operating requirements.

Planned parts replacement

The right preventive-maintenance parts and consumables addressed before they become unplanned downtime.

Complete documentation

Service history, job records, and asset information organized through the Sanos customer portal.

How we work

  1. Understand

    Review the equipment, service history, environment, and operational priorities.

  2. Maintain

    Inspect, clean, test, adjust, and replace planned maintenance items.

  3. Verify

    Confirm performance and leave a clear, accessible record for your team.

Making the invisible, visible.

Your portal shows what’s been done, what’s coming and what needs attention — at a glance. It keeps you audit-ready, with clear service records and compliance documentation, all in one place.

  • Follow ticket status and service updates
  • See technician location and ETA when en route
  • Try AI-assisted requests and review completed job cards
Explore the portal demo

No sign-in required. Guided tour with sample data.

Sanos customer portal showing service requests, sites, and ticket statuses with example dataLaunch interactive demo

Support you can sign-up to.

No call-out fees. No gaps. Always-on service, from day one.