Sierra BiomedSanos

Introducing our new name

Sierra Biomed is becoming Sanos.

Sierra Biomed becomes Sanos on November 1, 2026.

A new name. The same commitment.

Your existing contracts, pricing, and service coverage stay in place. You’ll continue working with the team and leadership you know.

We’re building on that foundation with investment in technical training, repair and maintenance parts, and clearer communication through the Sanos Insights customer portal.

Steam sterilizers and loading carts inside a sterile processing department

Hospital equipment service

Guaranteed emergency response within 24 hours, OEM-trained technicians, and immediate job cards for your hospital’s sterile processing department.

  • 24-hour responseGuaranteed emergency response
  • OEM-trainedIncluding former manufacturer technicians
  • Immediate job cardsEmailed and available in your portal

Dependable service for a department that can’t stand still.

Your hospital relies on its sterile processing equipment every day. Sanos brings planned maintenance, emergency repair, and equipment installation together with clear documentation, so your team can see what’s been done and what needs attention.

Built around your hospital

Guaranteed emergency response within 24 hours

When your SPD equipment needs emergency service, we guarantee a response within 24 hours. We keep your team informed as diagnosis and repair progress.

OEM-trained technicians

Our team includes OEM-trained technicians with experience working for equipment manufacturers. They bring that background to equipment maintenance, troubleshooting, and repairs.

Job cards as soon as the job is done

Your completed job card is provided immediately after the work is finished. It is emailed to your team and available through the Sanos customer portal, alongside your equipment’s service history.

Help preparing for audits

We help your team prepare for audits with organized maintenance records, service history, and completed job cards. We can also help identify outstanding equipment service needs before your review.

The work is finished. The record is ready.

Your team shouldn’t have to chase a report after a service visit. Completed job cards are ready as soon as the job is done, with an email copy and portal access for the people who need them.

  • Keep service records connected to the equipment.
  • Review completed work and any follow-up actions.
  • Find maintenance history when preparing for an audit.
Explore the portal demo
Sanos customer portal showing a service ticket timeline, messages, and a completed job card with example data
Customer portal preview. Example data shown.

How we work

  1. Understand your department

    Review your equipment, existing service arrangements, maintenance priorities, and documentation needs.

  2. Maintain and respond

    Plan routine maintenance and provide a guaranteed emergency response within 24 hours when equipment needs urgent support.

  3. Document and prepare

    Provide the completed job card immediately, keep your portal records organized, and help your team prepare for audits.

Let’s plan support for your hospital.

Tell us about your SPD equipment, current maintenance arrangements, and service priorities. We’ll discuss the support your department needs.